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Subscription terms

Valid for subscriptions. Please note the Shipping & Returns is also applicable

 

Duration
Our subscription has a term of 3 months. Terms start at 1 January, 1 April, 1 July and 1 October. Within each term you will receive our newest Mystery Game after we have received your payment.

 

Payment
We collect your payment around 20 days before the next term starts (that is 10 December, 10 March, 10 June and 10 September). Your subscription payment includes shipping costs.

 

Delivery Date
We ship your new Mystery Game at the start of a new term. Check our Shipping policy for Shipping Times. Please note that shipments dates can be delayed in which case we will notify you. We guarantee you your Mystery Game is delivered within the first month of a term.

 

Extension
The subscription is renewed each term for another term until canceled. You can cancel at any time. Please note that if you cancel your subscription after we processed the payment for the upcoming game, you will still receive that game and your subscription is terminated after that term. We will try to keep the price the same, but in case we do change the price, we will notify you at least one month before the payment date, giving you enough time to cancel.

 

Manage your subscription
At My Subscription you can see an overview of your running subscription, including last payment date, next delivery date and next payment date. Here you can also cancel your subscription by clicking “cancel” (no strings attached). Make sure to cancel your subscription before the payment date of next term.